Privacy Policy

This Privacy Policy outlines how From The Heart Ltd, operating as “From The Heart by Soozie,” collects, uses, maintains, and discloses information collected from users of the website www.fromtheheartbysoozie.com (“the Website”).

1. Information Collection

We may collect personal identification information from users in various ways, including when they visit the Website, register on the site, place an order, subscribe to the newsletter, respond to a survey, or fill out a form. The types of personal information collected may include name, email address, mailing address, and payment information.

2. Information Usage

Any information we collect may be used to personalize user experience, improve customer service, process transactions, send periodic emails, and administer contests, promotions, surveys, or other site features. Users’ email addresses may also be used to send them information and updates pertaining to their orders, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information and data stored on the Website. We do not sell, trade, or rent users’ personal identification information to others.

4. Payment Information

We do not directly process or store any payment information on our Website. Payment processing is handled through a third-party payment processor, and users’ payment information is encrypted and securely transmitted to the payment processor for the sole purpose of completing the transaction. We utilize Woo Payments for payment processing, and users’ payment information is subject to Woo Payments’ privacy policy.

5. Third-party Websites

The Service may contain or reference links to websites operated by third parties (“Third Party Websites”). These links are provided as a convenience only. Such Third Party Websites are not under our control. We are not responsible for the content of any Third Party Website or any link contained in a Third Party Website. We do not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Websites, and the inclusion of any link in the Service, Debit Rewards Offers, or any other services provided in connection with them is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification, or monitoring by us of any information contained in any Third Party Website.

In no event will we be responsible for the information contained in such Third Party Website or for your use of or inability to use such website. Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked Third Party Websites may contain terms and privacy policies that are different from ours. We are not responsible for such provisions and expressly disclaim any liability for them.